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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Corrigan

April 25, 2025

5  out of  5
rating by Pamela Corrigan
"Anytime I communicate with the office I get my call answered by a live person not a machine. I get answers and results immediately. Everyone is over the top friendly, and helpful!!"
We responded:
"Pamela, thank you for your wonderful feedback! We're glad to hear that you appreciate our personal touch and prompt service—our team is always here to help! - Nanette & Team "
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Chris Gerdes

April 24, 2025

5  out of  5
rating by Chris Gerdes
"Prompt and courteous service always!"
We responded:
"Our office is committed to delivering exceptional customer service, and we appreciate you acknowledging Inna! Thank you! - Nanette & Team "
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Robin Taylor

April 23, 2025

5  out of  5
rating by Robin Taylor
"Great people always enjoy the conversation"
We responded:
"Thank you for the 5-star review, Robin! We truly appreciate your support. - Nanette & Team "
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Darcy Wine

April 22, 2025

5  out of  5
rating by Darcy Wine
"Amazing service! I appreciate all their help and quick service. We purchased a new vehicle and they took care of us before we even picked up the new truck. Thank you so much!"
We responded:
"Darcy, congratulations on your stunning new truck! We take pride in delivering prompt service, and Karen is truly one of the best! Thank you for taking the time to share your review. - Nanette & Team "
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greg fawcett

April 21, 2025

5  out of  5
rating by greg fawcett
"Been talking to Shannon since January when we bought a second home in Arizona. We needed insurance on the new home, then decided to transfer all five of our vehicles to State Farm from AAA. It took us months to move everything to AZ and fix up the NV home for rent. Shannon was very patient with us (we were so busy we were unavailable often). She had all documents available and addressed any concerns immediately. We ended up saving over $10,000/yr switching to State Farm from AAA. THANK YOU Shannon and Team"
We responded:
"Welcome to Arizona! ☀️ Thank you for your 5-star review, we truly appreciate it! We're delighted to hear that Shannon provided you with excellent service and helped you save on your homeowners and auto insurance. - Nanette & Team"
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Jeff Brenner

April 18, 2025

5  out of  5
rating by Jeff Brenner
"I called State Farm for a quote on a bundle policy and had the good fortune to have Hope answer my call. She was PHENOMENAL. Super informative. Carefully explained my options and was thorough in answering my questions and preparing my quote. She provided timely responses and was readily available when I called. Importantly, she was very patient in answering every question I asked. Ask for Hope if you need insurance in AZ. Whatever she is paid, its not enough! My highest compliments. (I promised, I'm not related to her !!)"
We responded:
"Thank you for your fantastic review, Jeff, and for highlighting how amazing Hope is! We’re pleased to hear that she was able to assist you with both your home and auto insurance needs. We look forward to working with you! - Nanette & Team "
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Glen Martin

April 12, 2025

5  out of  5
rating by Glen Martin
"I am very pleased with Nanette McClelland-Miller - State Farm Insurance Agency! My previous agents retired, and I needed to find a new agency I could trust. I did extensive research and quoting before deciding upon Nanette's State Farm agency. Jaimy Rex, Insurance Account Representative, is the primary reason I selected Nanette's agency. My many interactions with Jaimy have been excellent. Jaimy is knowledgeable, professional and quickly understood our unique situation for both our Home and Auto insurance needs and was instrumental to enabling solid coverage for us at a great bundled rate. Jaimy is an absolute delight; very proactive, responsive and kind. My interactions with each team member I've spoken with upon calling have been good. I am confident I found the best partner with Jaimy and the Nanette Agency Team!"
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with Jaimy. It's wonderful to know that Jaimy's knowledge and proactive approach made a difference in finding the right coverage for your home and auto insurance needs. We appreciate your trust in us and look forward to serving you for many years to come!"
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Kate L.

April 9, 2025

5  out of  5
rating by Kate L.
"Great experience and customer service during our recent change to State Farm Insurance. Hope, in Nanette McClelland-Miller's office, was friendly, knowledgable and made the process easy."
We responded:
"Thank you for your wonderful review! We’re delighted to hear that you had a great experience during your transition to State Farm Insurance. Hope is a valuable member of our team, and we’re glad she made the process easy for you. Thank you for your business. - Nanette & Team "
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Thomas Van Nuys

April 8, 2025

5  out of  5
rating by Thomas Van Nuys
"Nanette's office and team has been wonderful to work with. They are always responsive and delightful to work with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve had a positive experience with our team, especially with Angelina's help on your condo insurance. We look forward to continuing to work with you!"
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Ann Marie Leyba

April 1, 2025

5  out of  5
rating by Ann Marie Leyba
"This office is always helpful and kind. Karen who works out of office is always helpful and goes the extra mile to assist with any of our needs. Highly recommend if you Want excellent customer service!"
We responded:
"Thank you for the 5-star review! We truly appreciate your kind words and are thrilled to hear that Karen was able to assist you with your auto insurance. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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Kimberly Caldarazzo

March 29, 2025

5  out of  5
rating by Kimberly Caldarazzo
"Great team! Very responsive."
We responded:
"Thank you for your 5-star review! We take great pride in delivering prompt service, and we’re especially glad that Karen was able to help you with your homeowner's policy. If you have any further questions or need assistance, please don't hesitate to reach out. We’re here for you!"
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Nancy Mitchell

March 28, 2025

5  out of  5
rating by Nancy Mitchell
"Always easy to do business with State Farm. We “bundled” auto and home and saved, too. Friendly, prompt service when you need it. Thank you State Farm"
We responded:
"Thank you so much for your kind words! We’re happy to hear that you had a positive experience with Karen in our office and that bundling your auto and home insurance saved you money. Our team is always here to help whenever you need it. We appreciate your confidence in us and look forward to continuing to serve you!"
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Kayla Sleasman

March 26, 2025

5  out of  5
rating by Kayla Sleasman
"If you need help getting a quote call and ask for Hope!!! She answered all my questions and was able to give me the help I needed!! Thank you so much hope!"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Hope provided you with the assistance and answers you were looking for. She truly goes above and beyond for our customers! If you need anything else, feel free to reach out anytime. We appreciate your support!"
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Flora Ashley

March 22, 2025

5  out of  5
rating by Flora Ashley
"We haven't needed (thankfully) to utilize our policy but have been very impressed with this State Farm office. Every single person we have had the opportunity to speak with has been friendly, courteous, KNOWLEDGEABLE and exceptional in the art of customer service. We learned that under the Comprehensive segment of our automotive policies that rodent damage to our cars was covered. Who knew? I've never had ANY insurance company tell me that and living in the desert north of Phoenix, that's a big PLUS. State Farm allows monthly payments of their policies for the exact same price as if you paid in full for the year (or 6 months for autos). We have a much lower rate than our previous company who, if you wanted to obtain a lower rate, we'd need to pay in full at the beginning of the insured period. So far, we're happy campers as State Farm Insurance clients and Nanette McClelland-Miller's office has been beyond helpful."
We responded:
"Thank you for your fantastic five-star review! We’re thrilled to hear that our team has impressed you with their friendliness and knowledge. It’s great that our flexible payment options are working well for you. We appreciate your confidence in us and are happy to have you as customers. If you need anything in the future, just let us know!"
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Beth Farrell

March 22, 2025

5  out of  5
rating by Beth Farrell
"Karen was helpful and very kind. Easy to work with."
We responded:
"Thank you for the five-star review! We’re pleased to hear that Karen was helpful with your auto insurance and made the process easy for you. If you need assistance in the future, please don’t hesitate to reach out."
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Amy Tarleton

March 20, 2025

5  out of  5
rating by Amy Tarleton
"Nanette and her team always make every interaction super easy. They always have amazing communication and keep me updated every step of the way. Recently had a change in address. Karen L looked at our whole policy and our new location change comes with cheaper rates! It is kind of a weird move, and Karen helped with our unique situation without skipping a beat. Quick email communications and we were all set. Every interaction with this team is lovely and I’m so glad they’re my agents. State Farm has always treated us well and we look forward to more years with Nanette and her team!"
We responded:
"Amy, thank you so much for your wonderful five-star review! We're thrilled to hear that Nanette and her team have made every interaction super easy for you, and that Karen was able to assist you with your address change. We pride ourselves on excellent communication and are delighted that you felt supported every step of the way. We truly appreciate your loyalty to State Farm and look forward to continuing to serve you for many more years to come! If you ever need anything, don’t hesitate to reach out."
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Katie Culver

March 19, 2025

5  out of  5
rating by Katie Culver
"The entire staff is so helpful and professional and most recently with my interaction with Inna. She went above and beyond in helping me resolve a problem and couldn’t have handled herself more professionally. Thank you Inna and your teammates - you’re all first class!"
We responded:
"Thank you, Katie, for your five-star review! We’re delighted to hear that Inna provided you with such helpful and professional service regarding your rental dwelling policy. We truly appreciate your kind words and recognition of our team's efforts. If you need anything else, please feel free to reach out!"
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Juan Morin

March 18, 2025

5  out of  5
rating by Juan Morin
"Best service and rates!"
We responded:
"Thank you for your fantastic review! If you need anything else, feel free to reach out!"
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Juan Morin

March 18, 2025

5  out of  5
rating by Juan Morin
"Best service and rates!"
We responded:
"Thank you for your fantastic review! If you need anything else, feel free to reach out!"
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Phil Smith

March 13, 2025

5  out of  5
rating by Phil Smith
"Very kind attentive customer service Very efficient with good confirmation follow up"
We responded:
"Thank you, Phil! We're happy to hear that you had a positive experience with our customer service team. We appreciate your feedback and look forward to assisting you again!"
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nicole hoffmann

March 12, 2025

5  out of  5
rating by nicole hoffmann
"Shannon has been absolutely amazing! Highly recommend seeing her for all of your insurance!"
We responded:
"Thank you so much for your wonderful review, Nicole! We're delighted to hear that Shannon provided you with exceptional service while assisting you with your renters, auto, and personal articles policy. Your recommendation means a lot to us, and we look forward to helping you with all your insurance needs in the future!"
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Jim Taylor

March 11, 2025

5  out of  5
rating by Jim Taylor
"This company has been helpful, informative, knowledgeable, easy to reach and so pleasant to work with over the years. We would highly recommend them to anyone. Thanks so much for your service to us."
We responded:
"Thank you for your kind words! We're thrilled to hear you found our team helpful with your homeowner insurance. Your recommendation means a lot to us! If you need assistance in the future, please don’t hesitate to reach out. We truly appreciate your support!"
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Don Peterson

March 8, 2025

5  out of  5
rating by Don Peterson
"The Nanette McClelland Miller agency has been my Agency for both my auto anf homeowner’s insurance. They have always been on top of handling any changes to my policies. I would highly recommend them to anyone. Sincerely Don Peterson"
We responded:
"Thank you, Don, for your wonderful review! We're glad to hear that you've had a positive experience with our agency for both your auto and homeowner’s insurance. It’s our priority to handle your policies efficiently, and we truly appreciate your recommendation. If you ever need anything, don’t hesitate to reach out! "
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Arnie Porter

March 6, 2025

5  out of  5
rating by Arnie Porter
"Jaimy was a pleasure to work with and very thorough in getting to know our needs for home and auto insurance. I learned a lot about insurance coverage from our conversations and which ones were most important to have in our policies. That and the lower premiums offered by State Farm made it an easy decision to switch our insurance to Jaimy at Nanette McClelland-Miller."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Jaimy was able to assist you thoroughly and help you understand your home and auto insurance needs. It's great to know that you found value in our conversations and appreciated the lower premiums offered by State Farm. We’re glad you chose to switch to our agency, and if you have any further questions or need assistance, please don’t hesitate to reach out!"
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Mike Rex

March 1, 2025

5  out of  5
rating by Mike Rex
"Great prices and service. Jaimy really went above and beyond to make sure we were well covered at the best price. Everyone at the office is amazing! Definitely recommend when you’re looking for a great price and an excellent service."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jaimy and the rest of our team provided you with exceptional service and great prices, especially regarding your life insurance needs. Our goal is always to go above and beyond for our customers, and it’s fantastic to know we succeeded in making your experience a positive one."