State Farm® Insurance Agent Nanette McClelland-Miller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lynette Ballou
September 27, 2026
5
out of
5
rating by Lynette Ballou
"They notarized, scanned and emailed documents for us. Very helpful. The staff at this office are always helpful."
We responded:
"Lynette, thank you for your wonderful review of our office and staff! It is our pleasure to be of service and to provide your insurance needs! We appreciate you!"
LaDonna Clark
September 26, 2026
5
out of
5
rating by LaDonna Clark
"Very helpful and quick"
We responded:
"We appreciate you and your 5-star review LaDonna! We love hearing that our team provided you with great service, helpful and quick! "
David Small
September 25, 2026
5
out of
5
rating by David Small
"I have been with her office for more than 8 years and everyone is very polite, professional and efficient in every dealing with my home and vehicle insurance."
We responded:
"We truly appreciate your loyalty and are grateful for the opportunity to serve you! We look forward to continuing to help you for many years to come! It is our pleasure to provide your insurance needs!"
David Newham
September 24, 2026
5
out of
5
rating by David Newham
"This office is Amazing; Ashleigh was great to work with. They answered all my questions. I recommend you give them a call!!!
Dave"
We responded:
"Thank you so much David for the amazing review and recommendation! We are thrilled to hear that Ashleigh provided you with exceptional service. Please reach out if you have any further insurance needs or any questions!"
Emily Copley wilson
September 24, 2026
5
out of
5
rating by Emily Copley wilson
"Kim is fantastic!!!!! She is a pro at customer service and will go the extra mile to help!!!!!!"
We responded:
"Thank you so much for this fantastic review! We absolutely love hearing that Kim went the extra mile to take care of you. She truly cares about helping our customers and providing exceptional service, and we’re so proud to have her on our team! We’ll be sure to share your kind words with her. Thank you for taking the time to recognize Kim!"
James Parck
September 24, 2026
5
out of
5
rating by James Parck
"Inna was very helpful in resolving my policy payment issue. She not only solved my problem but did so in a friendly, courteous manner. She identified the problem immediately and gave me several options to fix it. I couldn’t be more pleased."
We responded:
"Thank you so much James for taking the time to share your experience with our agency! We love hearing when our team members make a positive difference and provide the helpful, caring service our customers deserve. We’re proud of our team and grateful for the opportunity to assist you with your insurance needs!"
Jonathan Cottrell
September 23, 2026
5
out of
5
rating by Jonathan Cottrell
"Eric answered all of our questions, set up our policies, and communicated next steps."
We responded:
"Thanks for your review, Jonathan! We love hearing that Eric took great care of you! We’re so happy to have you with us and truly appreciate you!"
Christy Buchanan
September 23, 2026
5
out of
5
rating by Christy Buchanan
"She was able to take care of my business quick and easy. Very friendly helpful. She is always very professional."
We responded:
"Christy, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Nanette McClelland-Miller - State Farm Insurance Agent"
Doreen Detaranto
September 23, 2026
5
out of
5
rating by Doreen Detaranto
"We had the pleasure of working with Hope and she was absolutely fabulous. She is very professional and very kind. She made our transition painless. I look foward to working with her for many years to come. I would highly recommend her ."
We responded:
"Thank you so much for the wonderful review! We’re so glad you had a great experience with our team. We believe you were assisted by Kim, and we’ll be sure to share your kind words with her. We truly appreciate you taking the time to leave a review and thank you for trusting our office. "
Everette Mitchum
September 22, 2026
5
out of
5
rating by Everette Mitchum
"Kim was very helpful in finding us coverage that fit what we needed. There was no pushing us to get more coverage than what was necessary, which we appreciated. She broke down what the coverage was and what everything meant so we were left with no lingering questions."
We responded:
"Thank you so much for the wonderful review! We’re glad to hear Kim took the time to understand your needs, explain your coverage options clearly, and help you find coverage that was right for you. We truly appreciate you!"
Smilez Garcia
September 20, 2026
5
out of
5
rating by Smilez Garcia
"Eric is a must go-to agent! If it wasn’t for him being there I would have gone somewhere else! BIG shoutout to him!"
We responded:
"Thank you so much for the awesome review and BIG shoutout to Eric! We’re thrilled to hear that he made such a positive difference in your experience with our agency. Eric truly cares about taking great care of our customers, and we’re very fortunate to have him on our team. We appreciate you choosing us for your insurance needs!"
Douglas Schwartz
September 19, 2026
5
out of
5
rating by Douglas Schwartz
"I have been a client a Nanette's for over 20 years. I recently had a glitch with my daughter's account, and the team leaped into action and quickly resolved it and then went out of their way to make sure everything was perfect after the fact. FANTASTIC customer service!!!"
We responded:
"Douglas, we are incredibly grateful for your loyalty throughout the years! Providing that extra level of customer care is so important to us. THANK YOU for being such a valued part of our agency family and for the awesome review!"
Gina & Tim Johnson
September 15, 2026
5
out of
5
rating by Gina & Tim Johnson
"Everyone at the office is very helpful, kind and knowledgeable."
We responded:
"Thank you for your kind review! We are thrilled to hear that our office provided you with excellent service! It is our pleasure to provide you with your insurance needs!"
anna lee
September 14, 2026
5
out of
5
rating by anna lee
"Kim helped me out today"
We responded:
"Thank you, Anna, for the fantastic 5-star rating! We're happy to know you had a positive experience with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
L D
September 12, 2026
5
out of
5
rating by L D
"Eric was wonderful to work with! He had excellent customer service and was easy to communicate with. Truly a professional and personable! He educated me on some information I did not know about auto insurance. No complaints at all!"
We responded:
"Thank you so much for the wonderful review! We’re happy to hear that Eric provided you with excellent service! We appreciate you and it is our pleasure to provide your insurance needs!
"
Ralph L
September 11, 2026
5
out of
5
rating by Ralph L
"So quick on the response ,very impressive.👍🌵
,"
We responded:
"Thank you for your review! We love to hear that we provided you with quick and responsive service! It is our pleasure to provide you with your insurance needs!"
John Stimmel
September 11, 2026
5
out of
5
rating by John Stimmel
"Ina was awesome. Friendly, fast, thorough. Seamless and friendly interaction."
We responded:
"Thank you so much, John, for the great review! We’re happy to hear Ina provided friendly, fast, and thorough service and made your experience seamless from start to finish. We truly appreciate you choosing us to provide your insurance needs! "
josh weingrad
September 9, 2026
5
out of
5
rating by josh weingrad
"Love working with Nanette's office. The people are always so easy to work with, knowledgeable and they make it simple for us. Highly recommend them if you have needs."
We responded:
"Thank you so much Josh, for the wonderful review and recommendation! We’re glad to hear that your experiences with our team have been easy and helpful. We appreciate you and look forward to continuing to be here whenever you need us!"
Greg Crann
September 8, 2026
5
out of
5
rating by Greg Crann
"Been with this office for a long time now. Personell like Ingrid is one of the reasons I stay with this office. Very efficient and
Top Notch !"
We responded:
"Thank you for the five-stars, Greg! Our office appreciates you!"
Pro T
September 7, 2026
5
out of
5
rating by Pro T
"Very good and highly recommended."
We responded:
"Thank you, Pro T, for your wonderful feedback! I'm happy to know that you found our service kind and efficient. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Debbie Sweeney
September 3, 2026
5
out of
5
rating by Debbie Sweeney
"I needed to acquire additional insurance so I sent a message through my State Farm App. Within an hour I was set. Karen Lewis was great she asked all the right questions. She very professional and efficient."
We responded:
"Thank you so much, Debbie, for the wonderful review! We’re glad Karen was able to help you with your additional insurance needs quickly, efficiently, and professionally. We truly appreciate you! "
Kelly Carr
September 1, 2026
5
out of
5
rating by Kelly Carr
"Eric was friendly, knowledgeable and professional
He made the process very easy"
We responded:
"Thank you Kelly for your 5-star review and sharing your experience with Eric. We're thrilled to hear that he made the insurance process easy and provided excellent customer service. It is our pleasure to assist you with your insurance needs!"
Jennifer North
September 1, 2026
5
out of
5
rating by Jennifer North
"I had such a great experience working with Chasity to get our current insurance set up and switched over. She was extremely responsive and helpful with answering all of my questions and explaining everything clearly. I am so grateful at how easy and stress free the process was. I highly recommend this office if you are looking to switch from your current insurance!"
We responded:
"Thank you, Jennifer, for your recommendation and for sharing your experience with Chasity. We're delighted to hear that she was able to assist you effectively and make the transition to our insurance seamless and stress-free. If you ever have more questions or need further assistance, feel free to reach out to our team."
Michael Fallon
September 1, 2026
5
out of
5
rating by Michael Fallon
"She was very detailed oriented and very responsive to my questions"
We responded:
"Thank you Michael for your 5-star review! We are thrilled to hear that you were given great customer service! Please reach out if you have any further insurance needs or need any assitance!"
Michelle West
August 29, 2026
5
out of
5
rating by Michelle West
"Helpful understanding about policy... Explained clearly and very polite..."
We responded:
"Thank you for your feedback! It is great to hear that the explanations about your policy were clear and helpful. If you need any further assistance, please reach out!"