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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Misty Black

May 20, 2026

5  out of  5
rating by Misty Black
"Jeanette Jacobson always does a great job with renters insurance for our residents at Reserve at Arrowhead Apartment Homes!"
We responded:
"Thank you, Misty, for recognizing Jeanette's efforts with renters insurance for your residents at Reserve at Arrowhead Apartment Homes. It's great to hear that she's consistently delivering quality service. We appreciate your feedback! "
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Moe Dawahra

May 20, 2026

5  out of  5
rating by Moe Dawahra
"Good insurance for my business—a great deal."
We responded:
"Thank you for the 5 stars, Moe! We appreciate it. "
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Cary Westmark

May 15, 2026

5  out of  5
rating by Cary Westmark
"I've been with Nanette McLelland-Miller's State Farm office for both my home and multiple vehicles, and I couldn't be happier with the experience. It's great having a local agent right here in Anthem who actually knows her clients and is always responsive when you need them. The pricing has been very competitive — they made it easy to bundle everything without breaking the bank. But honestly, what sets this office apart is the team. A special shoutout to Inna, who has gone above and beyond every time I've reached out. She's knowledgeable, friendly, and makes the whole insurance process feel effortless. Highly recommend Nanette and her team to anyone in the Anthem area looking for reliable, personalized coverage!"
We responded:
"Thank you, Cary, for sharing your experience with Nanette McClelland-Miller's State Farm office. We're glad to hear that Inna and the team have provided you with knowledgeable and friendly service, making your insurance process effortless. Your recommendation means a lot to us!"
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A F

May 13, 2026

5  out of  5
rating by A F
"I appreciate the fast polite customer service. The information is clear and concise. The Office and the Shopping Center are clean and neat! grateful! Arleen"
We responded:
"Thank you, Arleen, for your kind words and the 5-star rating. We're glad to hear that you found our customer service fast and polite, and that our office and shopping center met your expectations. Your feedback is greatly appreciated."
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Joe T

May 12, 2026

5  out of  5
rating by Joe T
"Chasity provided the quote for me promptly. I was very happy with her professionalism in her role and answered all of my questions and concern. I will continue to do business with her and would gladly refer my friends and family to her. Thank you Chasity"
We responded:
"Thank you, Joe, for sharing your experience with Chasity. It's great to hear that she was able to assist you promptly and professionally. We appreciate your trust and referrals."
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Jana Van Surksum

May 9, 2026

5  out of  5
rating by Jana Van Surksum
"Nanette and her team are fabulous to work with. Karen is very efficient, she answers and returns call promptly and she goes the extra mile to ensure my policies are appropriate for my needs! Truly a well run insurance office!! Greatly appreciated!!"
We responded:
"Hi Jana! I'm so glad you had a great experience with our team! We truly appreciate your kind words and are happy to hear you found us courteous, prompt, and efficient. If you ever need anything else, don't hesitate to reach out! - Nanette McClelland-Miller - State Farm Insurance Agent, Anthem, AZ"
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Katelynn Roseth

May 8, 2026

5  out of  5
rating by Katelynn Roseth
"Nanette is professional, responsive and very easy to work with throughout our communication. She answers questions clearly and I appreciate her positivity!"
We responded:
"Thank you, Katelynn, for your kind words! We're glad to hear that Nanette's professionalism and responsiveness made your experience a positive one. Your feedback is greatly appreciated. "
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Lance Smith

May 6, 2026

5  out of  5
rating by Lance Smith
"Great service for my auto & Homeowners coverage!"
We responded:
"Thank you, Lance, for your feedback! We're glad to hear that you're satisfied with the service for your auto and homeowners coverage. If you have any questions or need further assistance, feel free to reach out."
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Dafne

May 5, 2026

5  out of  5
rating by Dafne
"Jeanette was incredibly helpful and easy to work with. I really appreciated how friendly and professional she was. Highly recommend working with her."
We responded:
"Thank you, Dafne, for sharing your experience with Jeanette. We're glad to hear she was helpful and professional during your interaction. Your recommendation means a lot to us."
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Rob Grantman

May 5, 2026

5  out of  5
rating by Rob Grantman
"Great customer service"
We responded:
"Thank you, Rob, for your feedback! We're glad to hear you had a great experience with our customer service. If you need anything else, feel free to reach out. "
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Drew Hunsaker

May 5, 2026

5  out of  5
rating by Drew Hunsaker
"The very best team in the insurance industry, bar none! That’s not hyperbole."
We responded:
"Drew, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Glen Green

May 1, 2026

5  out of  5
rating by Glen Green
"We have been with State Farm (Nanette McClelland-Miller) Office) for six years and have had great service. Weve had a few glass claims over that period of time and they were handled right away. I’ve read and heard that some insurance companies are treating glass claims like they are accidents. We have not had that issue! I highly recommend them for home and auto."
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Dom Zito

April 30, 2026

5  out of  5
rating by Dom Zito
"LOVE WORKING WITH NANETTE AND JEANETTE! They are so easy to work with and always respond in a timely manner."
We responded:
"Thank you, Dom, for your kind words! We're glad to hear that you find it easy to work with Nanette and Jeanette, and that their timely responses meet your needs. Your feedback means a lot to us. "
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Susan Bernal

April 30, 2026

5  out of  5
rating by Susan Bernal
"Courteous and professional service! Inna was a big help and explained my policies and pricing completely. She was a pleasure to work with!"
We responded:
"Thank you for your kind words! We're glad to hear that you received courteous and professional service from our team. Our front office staff works hard to ensure that every customer feels supported, and it's great to know their efforts made a positive impression on you. If you need anything in the future, please don’t hesitate to reach out. We appreciate your feedback! - Nanette & Team "
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Village at Sonoran Vista

April 30, 2026

5  out of  5
rating by Village at Sonoran Vista
"Jeanette was so helpful with setting up my insurance and getting me a great price."
We responded:
"Thank you, Village at Sonoran Vista, for your feedback! It's great to hear that Jeanette was able to assist you with setting up your insurance and finding a great price. We appreciate your support. "
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Mary Ann Brunst

April 27, 2026

5  out of  5
rating by Mary Ann Brunst
"Ingrid was super helpful with getting me the information I needed very quickly. Also, I have been happy with everyone I have worked with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ingrid was able to assist you quickly and effectively. It's also wonderful to know that you've had positive experiences with everyone on our team. We truly appreciate your feedback and look forward to continuing to support you! - Nanette & Team"
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Charlotte Evans

April 25, 2026

5  out of  5
rating by Charlotte Evans
"Ashleigh is very professional, knowledgeable, and pleasant to do business with, in person as well as over the phone. April 24, 2026 Ashleigh was on top of our move into a senior living retirement community advising us on renter's insurance and changes needed to our exciting homeowner's insurance. She was helpful, pleasant, informative and followed up on all the changes necessary."
We responded:
"Thank you, Charlotte! I'm happy to hear that Ashleigh provided you with such a professional and pleasant experience. Our team is dedicated to offering knowledgeable service both in person and over the phone. Let us know if there's anything else we can assist you with! - Nanette & Team"
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Ray Lane

April 24, 2026

1  out of  5
rating by Ray Lane
"I was considering changes to my insurance which was with State Farm. After trying to model my changes on the web site and could not I called the office and asked for pricing for one vehicle if I moved my home and three other vehicles off the policy. I received a quote later that day and based on the new premium decided to proceed and move my home and three other vehicles to another Insurance provider as this made the best financial sense. The next day I received a voicemail from the same State Farm office saying they made a mistake and the quote was wrong and needed to be recreated, and the new quote came in significantly higher. How can a regulated insurance provider issue me a written quote one day and then tell me it is not valid the next? I have no issue with State Farm, but having this experience with this Agent’s office is unacceptable."
We responded:
"Thank you, Ray, for sharing your experience. I'm sorry to hear about the confusion with your quote and the impact it had on your decision. Your feedback is important, and we'll use it to improve our processes."
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joshua cauley

April 21, 2026

5  out of  5
rating by joshua cauley
"Very nice agent to work with! Great people! Feels more like family than a business! Highly recommended"
We responded:
"Thank you, Joshua, for your kind words! We're glad to hear that you feel like family when working with us. Your recommendation means a lot."
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E Terkild

April 20, 2026

5  out of  5
rating by E Terkild
"I was supported from start to finish with Ashleigh. She is a warm, personable & knowledgeable professional. There were a few layers that she helped me navigate & we worked through them with ease. Thank you, Ashleigh."
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Linda Lane

April 18, 2026

5  out of  5
rating by Linda Lane
"We had a good experience and got a great price on our car insurance"
We responded:
"Thank you, Linda, for sharing your experience! We're glad to hear you had a good experience and found a great price on your car insurance with us. Your feedback is greatly appreciated. "
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Greg Crann

April 16, 2026

5  out of  5
rating by Greg Crann
"Been with this office for a long time now. Personell like Inna Stiranka is the reason I will never leave this particular office. Top Notch !"
We responded:
"Thank you for the five-stars, Greg! Our office appreciates you!"
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Joshua Latham

April 15, 2026

5  out of  5
rating by Joshua Latham
"Super knowledgeable, affordable and was pleasantly surprised with their customer service"
We responded:
"Thank you, Joshua, for your feedback! We're glad to hear that you found our team knowledgeable and our services affordable. Your satisfaction with our customer service means a lot to us. "
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dana vasquez

April 13, 2026

5  out of  5
rating by dana vasquez
"Staff friendly and professional."
We responded:
"Thank you, Dana, for your feedback! We're glad to hear that our staff made a positive impression with their friendliness and professionalism. Your support means a lot to us. - Nanette & Team"
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Rob Lafferty

April 13, 2026

5  out of  5
rating by Rob Lafferty
"My experience with my agent has been a very positive experience. Superb professional service, timely execution, and follow up have been the standard set for my account! The process of insuring your home has become a more arduous task. Coverage, Cost and Service have become paramount issues given the volatility of rising insured cost within the Insurance Industry. State Farm's pricing has been competitive and the their service to insure you have the bases covered is very reassuring."
We responded:
"Thank you so much for your kind words and thoughtful feedback! We are delighted to hear that your experience with our agent has been positive and that our commitment to professional service, timely execution, and follow-up has met your expectations. We understand that insuring your home can be a complex and sometimes challenging process, especially with the rising costs and evolving coverage needs in the industry. It’s great to know that our competitive pricing and thorough service have provided you with peace of mind and confidence that your coverage is comprehensive. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same dedication and care in the future. Please don’t hesitate to reach out if you have any questions or need further assistance. - Nanette & Team"