State Farm® Insurance Agent Nanette McClelland-Miller

"The office staff at Nanette McClelland-Miller State Farm Insurance Agency are all wonderful! Shannon always takes the time to explain all of my policy needs carefully and thoroughly. She is more than happy to answer all of my questions and makes sure I understand exactly what is being covered. A much needed and lost art form in today's competitive insurance market."

"I'm very new to the Insurance world as a young adult, and tbh I was very anxious to get my first car insured. I was so worried there'd be too many clauses and loopholes and lingo that I just wouldn't understand, etc. Thankfully, my process with Hope was truly the smoothest of sailing!! Honestly it was as comfortable/understandable as if I was talking to my mother during the process! She really took the time (with patience) to explain several options out to me, without ever sounding like she was talking down to me. The tone of the whole call was just so friendly and caring-totally off the norm for what I thought would be a robotic-esq practice!! She definitely changed my viewpoint and I left the conversation feeling knowledgeable and protected! (& if Hope herself sees this, I think your sister would be very proud of you <3 )"

"Hope is an outstanding agent who demonstrates exceptional professionalism. My family received excellent service from Hope, who made the entire process seamless. She was always available to assist us and took the time to address any questions we had. Hope provided clear explanations of the entire process, ensuring we understood each step. Her commitment to meeting our needs exceeded our expectations. Working with Hope was an incredible experience, and I highly recommend her as the go-to agent for all your insurance needs!"

"Thank you State Farm for helping us in trying to close out our car accident claim with a different auto insurance company that we filed with them 8 months ago. We had about given up hope to receive repair money to fix our car. We called State Farm to see if they could help us. State Farm volunteered to call the other insurance company and we believe that call got things back on track. So now there is hope. Thank you Inna at State Farm. Ginger and Gary Anderson"

"I recently had the pleasure of working with Shannon McCarty at the Nanette Elizabeth McClelland-Miller State Farm Insurance Agency, and I cannot praise her enough for the outstanding customer service she provided. As we navigated the complexities of insuring our new home and automobiles, including a cherished classic 1941 Willys, Shannon stood out with her expertise, patience, and dedication. From the very beginning, Shannon made the entire process seamless and painless. She was incredibly thorough in providing us with comprehensive quotes that were easy to understand and perfectly tailored to our needs. Her knowledge of the insurance industry, combined with her ability to listen and address our specific requirements, made us feel confident and well-informed in our choices. I highly recommend Shannon McCarty to anyone looking for top-notch insurance services. Her expertise, coupled with her genuine care for her clients, truly makes her stand out in the industry. Thank you, Shannon, for making this important aspect of our lives so easy and stress-free!"

"With the price of homeowner's insurance policy going up significantly, I called my State Farm office to see what I can do to lower my insurance but still have great coverage. Karen went through my homeowner's insurance policy options with me one by one and explained everything to me. She was so thorough and so patient. I was able to save over $400 per year. Just love her!!!!"