State Farm® Insurance Agent Nanette McClelland-Miller
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brittni Dickerson
July 23, 2026
"Kim is an awesome customer service rep. She is so great."
Larry Sakellaris
July 23, 2026
"Excellent office; Kim was very informative and patient with me for all my insurance needs."
Michael Corso
July 22, 2026
"Amazing experience"
"Thank you for your 5-star review! Please reach out if you have any further questions or need any assistance!
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Jordyn Kwitschau
July 22, 2026
"Kim was the best help!"
Patricia Lommer
July 22, 2026
"In the past, I had a not so great experience with this location, but not going to name drop or go over the details on that. After speaking with Eric today, I think this office has fully redeemed itself. He was very helpful and punctual, took the time to work through any questions I had with my policy and got me a way better rate for adding my teenage driver than any other company I’ve dealt with.
He didn’t try to upsell me unnecessary policies, and listened to what exactly I needed. Setting up my policy was quick, easy, and efficient and I’m honestly impressed at this time round."
contry boy
July 22, 2026
"Kim is amazing! She is a true professional, yet very personable. The kindness and compassion she displayed was so impressive and appreciated. She went above and beyond, placing the credit union on a three way call to resolve my payment issue. My problem Cleary stemmed from my credit union, yet she spent a great amount of time mediating for me, though it wasnt State Farms fault. Kim is truly an asset to State Farm, as well as to her customers. She is extremly knowledgeable about insurance and her customer service skills are equally superior."
Peter Micsunescu
July 21, 2026
"I called the State Farm Office five times on July 21, 2026 to make a payment. It directed me to an AI system with no connection. After approximately 15 minutes an agent from the main office took the call, and I made a payment over the phone."
"Thank you for your feedback. We’re very sorry for the frustration you experienced. We recently introduced a new payment option to better serve our customers, and we appreciate you bringing this issue to our attention. We’re reviewing the system to ensure it works as intended. Thank you for your patience and for giving us the opportunity to improve. "
Pro T
July 16, 2026
"Very good and highly recommended."
"Thank you, Pro T, for your wonderful feedback! I'm happy to know that you found our service kind and efficient. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Levi Buttonfly
July 14, 2026
"Very great experience Chasity was clear and straight to the point, I felt valued as a customer and getting the details was quick and easy would highly recommend Chasity for anyone trying to get the best price for auto insurance💪🏼👍🏼"
"Thank you for your feedback, Levi! We're delighted to hear that Chasity provided you with a clear and efficient experience, making you feel valued while finding the best price for your auto insurance. Your recommendation means a lot to us, and we're here to assist with any future insurance needs you may have."
donna cortez
July 13, 2026
"Just moved from California to Arizona and my husband and I were lucky to have Ashleigh Soldan and her team take care of our homeowner insurance needs, and auto as well! They made it super easy, and everything went smoothly. Thank you Ashleigh and thank you Jeanette!"
"Thank you for your feedback, Donna! We're delighted to hear that Ashleigh and Jeanette made your transition from California to Arizona seamless with your homeowner and auto insurance. If you ever need assistance in the future, feel free to reach out to our team."
Jeremy Ostermiller
July 11, 2026
"Jeanette Was absolutely awesome to work with! She was very friendly and helpful!"
" We’re thrilled to hear that Jeanette was friendly, helpful, and awesome to work with! We truly appreciate you and your feedback! Please reach out if we can be of further assistance!"
Liz Kinsey
July 6, 2026
"Chastity did a wonderful job of saving me money on two insurance policies. She was kind and personable and made the whole process quick and easy!"
"Thank you, Liz, for your feedback! We're glad to hear that Chasity was able to help you save money and provide a smooth experience with your insurance policies. Your satisfaction is important to us, and we appreciate your support."
222tres 222tres
July 4, 2026
"Excellent"
"Thank you for the excellent feedback, 222tres 222tres! We're glad to know you had a positive experience with our insurance services. If you have any questions or need further assistance, feel free to reach out."
Craig Doty
July 2, 2026
"BEST INSURANCE EXPERIENCE EVER"
"Thank you for your review! Providing exceptional service is always our goal, and we truly appreciate you!"
Mary Claire Wilson
June 30, 2026
"Love calling the office as I talk to friendly efficient people."
"Thank you, Mary Claire, for your kind words and the 5-star rating. We're glad to hear that you enjoy speaking with our friendly and efficient team. Your feedback means a lot to us!"
Christi Robson
June 26, 2026
"We have had an amazing experience with Chasity. I had to add a teenager and her car which can be stressful. I emailed Chasity a million times and she was always prompt, helpful and patient! It was also MUCH cheaper than I was paying through Costco. I highly recommend giving them a call!"
"We are thrilled to hear that Chasity was able to provide you with prompt and efficient customer service! We appreciate you and your review! Please reach out if you need any further assistance!"
J.J. Orlando
June 25, 2026
"Recently needed to use my roadside assistance addendum and called Inna to ask about the claim procedure. She couldn't have been more pleasant, helpful, or knowledgeable. She is a credit to your organization."
"Thank you, J.J. Orlando, for your feedback. We're glad to hear that Inna was able to assist you with your roadside assistance claim and provide the support you needed. Your recognition of her efforts is greatly appreciated."
Ron Werner
June 25, 2026
"Great experience! My wife and I are local business owners and can certainly appreciate the wonderful service and of course the huge savings on our home and vehicles. Thank You Nanette and staff for all you do !!"
"Thank you, Ron, for your review of our office and staff! We appreciate you and your support! Please reach out if you have any further needs or questions, it is our pleasure to assist you! "
susan chahalis
June 24, 2026
"Ashley was professional and pleasant. My agent was informative and highly knowledgeable. Ashley made the process easy. I cannot recommend enough.Jeanette was also helpful and made the process effortlessly easy. Cannot recommend this group of highly qualified professionals enough."
"Thank you for the great review! We’re so happy to hear that our staff was pleasant, knowledgeable, and professional. We truly appreciate your business and it’s our pleasure to help with your insurance needs."
Aaron Mun
June 24, 2026
"Office Staff are on top of things and handle requests quickly. I highly recommend this agency."
"We appreciate you and your review! So glad to hear that your requests were handled promptly and efficiently! It is our pleasure to help you with your insurance needs!"
Peter Petrone
June 23, 2026
"Ingrid of our Stete Farm ofice is very professional and a pleasure to work with. Understands the issues and takes the initiative to resolve."
"We're thrilled to hear that Ingrid provided you with professional service! Please reach out if you have any questions or any further insurance needs! It is our pleasure to assist you!"
MARY ANN DEMARCO
June 22, 2026
"These days it is hard to find good customer service Chasty was thorough and provided great customer service and follow up!"
"Thank you for your feedback! We're glad to hear that Chasty provided great service! Please reach out if you have any questions or any further insurance needs!"
Maxwell Pittman
June 19, 2026
"They made the entire process easy and fast. Excellent communication and no pushy sales techniques."
"We’re thrilled to hear the process was easy and fast, and we truly appreciate your feedback! Please reach out if you ever need assistance or have any questions!"
Alex Dunn
June 19, 2026
"Chasity was very helpful. I was very pleased with my experience."
"We’re thrilled to hear that your experience was helpful and professional! We truly appreciate your feedback! Please reach out if you have any questions or any other insurance needs!"
hayden knoebel
June 17, 2026
"Eric was a huge help and made it very quick and easy to organize my policy."
"Thank you for your review! It is great to hear that Eric was able to assist you efficiently with your policy! Please reach out if we can be of any further assistance!"